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Customer Satisfaction Survey


In the interest of Kayan Medical Center to raise the level of performance
.Please give us part of your time to fill out this questionnaire, which will only take a minute, and we thank you for your cooperation

Rest assured, dear customer, this questionnaire is strictly confidential and is used only to improve the center's services

Prepared by: Quality Department

To contact us: Quality@kayan.med.sa


Name: *

Phone Number *

Sex:

Type of service provided: *

If otherwise, please specify:

How satisfied are you with the service you received?

How satisfied are you with the service provided by the reception?

How satisfied are you with the waiting time rating before receiving the service?

How satisfied are you with the appointment booking service?

Have you received clear instructions on how to manage your health condition?

If otherwise, please specify:

Did you apply the information you learned?

Did you encounter difficulties while applying the instructions?

If otherwise, please specify:

Would you recommend Kayan Medical Center to family or friends?

Your comments are important to us: